Privacy Policy – NorthVant

Last updated: 01/08/2026

NorthVant, operated by Mr. G, 113 rue de la République, 13002 Marseille, France, is committed to protecting the privacy of users of north-vant.com, in accordance with the EU General Data Protection Regulation (GDPR).

1. Data Controller

The data controller is Mr. G, reachable at: contact@north-vant.com

2. Data We Collect

We collect the following data:

• Information you provide: name, email address, shipping/billing address, phone number (if provided), order history
• Payment data: processed directly by our secure payment providers (Shopify Payments, PayPal); NorthVant does not access or store your full payment card details
• Browsing data: IP address, browser type, pages viewed, time spent on site, collected via cookies and analytics tools

3. Purpose of Processing

Your data is used to:

• Process and deliver your orders
• Provide customer service (returns, questions, complaints)
• Send you marketing communications, if you have consented
• Improve our site and offerings through browsing statistics
• Comply with our legal and accounting obligations

4. Legal Basis

Processing of your data is based on: performance of the sales contract (your order), your consent (newsletters, non-essential cookies), and compliance with our legal obligations.

5. Third-Party Tools

Our site uses the following tools, which may collect data about you:

• Google Analytics: audience measurement and browsing statistics
• Meta Pixel (Facebook/Instagram): advertising tracking and retargeting
• Email marketing tool (Klaviyo/Mailchimp): email campaign and newsletter management
• Shopify: hosting and store management platform

These providers may be located outside the European Union (including in the United States); where applicable, appropriate safeguards (standard contractual clauses) govern the transfer of your data.

6. Cookies

Our site uses cookies necessary for its operation (cart, session) as well as optional cookies (analytics, advertising) subject to your consent via our cookie banner. You may change your preferences at any time.

7. Data Retention

Your data is retained:

• For 3 years after your last contact, for prospect/marketing data
• For as long as necessary to manage our business relationship, then archived in accordance with legal accounting and tax obligations (10 years for accounting documents under French law)

8. Your Rights

Under GDPR, you have the following rights regarding your data: access, rectification, erasure, restriction of processing, portability, objection, and withdrawal of consent at any time.

To exercise these rights, contact us at contact@north-vant.com. You also have the right to lodge a complaint with the French data protection authority (CNIL, www.cnil.fr) or, if applicable, your local data protection authority.

Note for US customers: while NorthVant is based in France and primarily applies GDPR standards, we handle your data with the same level of care regardless of your location.

9. Security

We implement appropriate technical and organizational measures to protect your data against unauthorized access, loss, or disclosure.

10. Changes to This Policy

This Privacy Policy may be updated at any time. The date of the last update appears at the top of this page.

11. Contact

For any questions about how we handle your data: contact@north-vant.com