Shipping Policy – NorthVant

Last updated: 01/08/2026

Shipping Destinations

NorthVant ships within France as well as internationally, including to the United States.

Delivery Times

Delivery times vary depending on the product type and destination country:

• Decorative items: on average 3 to 7 business days
• Furniture: on average 3 to 7 business days, depending on the delivery country

These timeframes are estimates and start from payment confirmation. They may be extended due to high demand, temporary stock shortages, customs clearance (for international orders), or exceptional circumstances beyond our control.

For custom-made or personalized products, additional production time may apply; this is indicated on the relevant product page.

Carrier

Orders are shipped via standard carriers (Colissimo, Chronopost, or equivalent depending on destination).

Shipping Costs

Shipping costs are calculated automatically based on package weight, volume, and destination address. The exact amount is shown before final order confirmation.

International Orders

For deliveries outside the European Union, including the United States, customs duties, local taxes, or import fees may apply upon arrival in the destination country. These charges are the Customer's responsibility and are not included in the price shown on our website.

Order Tracking

A tracking number is emailed to the Customer once the order has shipped.

Damaged or Lost Packages

If a package arrives damaged or is lost in transit, the Customer must contact NorthVant within 48 hours of delivery (or the expected delivery date, in case of loss) at contact@north-vant.com, including photos if the product is damaged.

Contact

For any questions about your shipment: contact@north-vant.com